Job Summary:
An oncology provider in Goodyear, AZ is looking to hire a dynamic Patient Services Coordinator to join their exceptional team. You will be responsible for scheduling and pre-registering new patients for exams and procedures. This is a 6-month contract-to-hire.

Responsibilities:

• Maintain patient records, prepare forms, verify information, and resolve routine and non-routine problems.
• Follow standard procedures and pre-established guidelines to complete tasks.
• Answer all incoming calls and ask appropriate questions to assess patients’ needs.
• Provide patients with appointment details such as time, location, directions, and instructions, as well as record call statistics in New Patient Log.
• Maintain and update physician schedules ensuring that patients are scheduled properly. Obtain patient demographic, insurance, and other pre-visit required information.
• Enter patient information into computer systems and verify patient insurance eligibility and benefit coverage/ co-pays with the payer; verify pre-authorizations are completed before patient visits.
• You will also be responsible for mailing or emailing the patient appropriate medical forms for completion before the first visit and proactively following up with the patient on missing or outdated information, as well as copies of medical records and test results from other providers.

Required Skills:

• High School Diploma
• Minimum one year of medical receptionist or pre-service coordinator experience
• Experience answering incoming calls, scheduling new patient appointments, and speaking with appropriate providers
• Must be extremely organized, detail-oriented, and be able to multi-task
• Proficient with computer systems and Microsoft (Outlook, Office Word, Excel)
• Oncology experience is a plus, but not a requirement

Join our team as a Patient Coordinator and contribute to providing exceptional patient care in a supportive and professional environment. We offer competitive compensation and benefits packages.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• Clinic
• In-person

Experience:

• Medical receptionist: 1 year (Required)

Ability to Commute:

• Goodyear, AZ 85338 (Required)

Work Location: In person